Blend +


Our highly skilled team is committed to delivering transformative business results from AI-driven hyper-personalization. As a 1:1 Customer Engagement Specialized Pega Partner, we design, implement and manage Pega Customer Decision Hub ™ (CDH) solutions to meet your evolving business needs. From exploration to acceleration, we are dedicated to supporting our clients through each stage of their personalization journey.

1:1 Engagement Expertise

We bring decades of leadership in marketing, data science and analytics, artificial intelligence and real-time decisioning to address your organization’s needs. As a Pega Specialized Partner, we’ve operationalized Pega’s Customer Decision Hub (CDH) platform for large, complex organizations for over 15 years.

Commercial Benefit Realization

We connect bottom-line benefits to business objectives. To increase and provide greater transparency into profitability, and maximize your return on investment in people, processes and technology.

Low-Risk, Quick to Time Value Implementation

Pega’s cloud-based platforms and our implementation methodologies are battle tested and field proven. We quickly mobilize solutions enabling early wins connected to revenue goals, while also driving commercial value at scale for the long term.


Pega System Architect

Pega Lead System Architect

Pega Decisioning Consultant

Pega Senior System Architect

Pega Business Architect

Pega Data Scientist


AI Advisory Services


We’ll help you identify the customer moments that matter and build a prioritized roadmap to improve their experiences and drive commercial benefit. Key outcomes include:

  • Investment Strategies - where to invest people, processes, technology to boost efficiency, simplify service, and level up every single customer engagement.
  • Clear Vision - what are the most valuable AI-driven use cases, channels and lines of business, and what’s the roadmap for implementation.
  • Accelerated Results - How to rapidly connect more meaning and value to customers while accelerating commercial benefit to your organization.

Implementation Services


We’ll design, build, test and deploy CDH solutions and measure commercial outcomes against enterprise goals. Key outcomes include:

  • Proven Solutions - Tried and tested framework ensures higher quality implementations and migrations using the Pega CDH out-of-the-box best practices and recommended guardrails.
  • Rapid Mobilization - Deep platform and implementation experience enables swift, seamless deployment so you can achieve a faster return on investment.
  • Cost-effective Delivery - On and offshore resource support models provide industry-leading 1:1 expertise with the most cost-effective delivery rates.

Analytics & Operations


We’ll manage AI-driven 1:1 marketing at a low scaling cost, while applying data science expertise to extract insights that enhance customer engagement and deliver incremental value. Key outcomes include:

  • Deeper Insights - Data science-based insights enable more effective decisioning to drive rapid and relevant results, operational efficiencies, and a quicker path to value.
  • Improved Customer Experiences - Intuitive targeting and modeling ensure hyper-personalized, high-quality actions to improve experiences and retention while maximizing profitability.
  • Value at Scale - Ongoing management and reporting enable adoption, measurement and optimization against performance metrics, all at a lower cost of ownership.

How do I start? Where’s my company at? Let us help you answer these questions through a free evaluation process so we can start talking about how you can maximize your business through our available Power Ups!

What People Say About Us

It has been so easy to work with the Blend team. Their deep expertise and best practices with the Pega CDH and AI solutions has been integral to the continued success of our programs and our ability to achieve and exceed goals.
— VP CRM & Lifecycle Marketing at Life Time
Blend360 brings deep expertise across all aspects of Analytics to help advance our understanding of our customers and business performance. They adapt quickly to the changing landscape and have been strong partners in automating reporting of critical KPIs.
— F1000, Healthcare & Life Sciences Company
The Blend team are extremely knowledgeable, professional, flexible and thoughtful partners that put clients' best interests at the forefront of every transaction.
— F500, Finance Services Company
Blend listened to what we were trying to achieve so that we were clear about the goals of our project. They executed as asked and refreshed reports as our needs evolved. Also, I found them to be very easy to work with.
— F500, Finance Services Company


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