January 12, 2022
Columbia, MD – January 12, 2022- Blend360, a leading provider of services in data science and talent solutions, announced today that they have won best in class 3 years in a row in world class customer and talent satisfaction.
ClearlyRated conducts an annual client survey to rate satisfaction and service quality. This score, called Net Promoter Score or NPS, is used to compare participating companies to respective industries including Management Consulting and Staffing.
Blend360 scored an NPS of 72%, double the 36% average score of its peer group in management consulting for client experience.
In addition, the Talent Solutions division ran a survey for their consultants and scored a 70% NPS score which is considered world class and more than double the average of its peer group. This puts Blend in an elite class as an industry leader in customer and talent satisfaction.
Blend360 has accomplished this while achieving a 92% year over year growth rate. This year, Blend also increased the number of total surveys sent and with a significantly higher than average response rate.
“I am thrilled to win this award for the 3rd year running and I am very proud of the team. To have achieved these results while also navigating a year of tremendous growth is amazing,” says Patrick Hennessy, CEO & Co-Founder. “At Blend, we like to say, ‘Clients vote with their wallets’, and now we have these world class results to celebrate as well.”
“We are happy to achieve these ratings this year, but our work is never done. We are encouraged to continue to raise the bar as we look to double the size of the company again this year. A big thanks to our employees and their outstanding commitment to deliver results for our clients.”- Tim Berry, Co-Founder
Clients had plenty of praise for Blend360’s world class customer experience—see below for just a few highlights:
“Client service team is outstanding. Transparent and very engaged with our business.” – Analytics Leader, Leading Online Grocer
“Very personable business partner, empathetic, supportive, with a strong desire to help meet business needs.” -SVP, Fortune 50 Financial Services Company
“The Blend360 Team is super experienced in their space. They are bright, motivated, and always come prepared to add value.” – CEO, Leading Apparel Company
Blend360 is a leading provider of data science and talent solutions services, serving Fortune 1000 and industry-leading companies. Blend360 focuses on world-class people who help clients optimize business performance through data, technology, and analytics. Blend360 continues to be one of the fastest-growing companies, making the Inc. 5000 every year they have been in business. They have over 400 employees with offices in NYC, MD, CO, CA, The Netherlands, and India.
Contact Alex McShane
Marketing Manager alexandra.mcshane@Blend360.com