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Ep.1: Building Smarter, Faster: Inside Blend's AI Framework

Featuring: Brett King of Breaking Banks| Futurist, Speaker, Author

In this episode, Adam & Oz sit at the builders table and dig into the hard truths behind stalled proof-of-concepts. They also explore the 7 essentials for scaling AI and how agentic transformation is reshaping the way organizations think about people, platforms, and outcomes.

Together, they reveal how organizations can move faster, avoid common pitfalls, and unlock the real business value of AI.

Key Takeaways from Episode 1:

  • Origins of Blend: Built on the idea of blending client teams with external AI/data science expertise for stronger outcomes.
  • The Critical Seven: A proven framework highlighting seven essential areas companies must master to scale AI successfully.
  • BlendX Accelerator: A reusable platform layer that helps clients “start at the 50-yard line,” speeding up AI development without replacing customization.
  • Future of AI Services: Shift from time-and-materials to outcome-based models, with digital agents augmenting human teams.
  • Culture & Values: Winning mindset, unlocking potential, and strong camaraderie across a global team drive Blend’s success.
  • Outlook: With AI now a top priority for nearly every industry, Blend’s role is clear, “We make AI work.”

Are you ready to join the 10% of companies that actually scale AI beyond proof-of-concept? Download "The Critical 7: Strategies for Scaling AI" eBook to get the framework Adam and Oz use to help Fortune 500 companies overcome the barriers that cause 90% of AI initiatives to fail.

Meet the Host

Adam Mincham
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Head of Agentic AI Business Transformation

Adam Mincham is Head of Agentic AI Business Transformation at Blend, where he guides enterprises in rethinking how they scale and embed AI to achieve lasting transformation. In this episode, he discusses the challenges of moving from proof of concept to production, how agentic transformation connects to the Critical 7 framework, and what it takes to balance human expertise with digital labor for real business impact.

Caroline Caldwell
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Head of Agentic AI Business Transformation

Caroline Caldwell is Head of Marketing at Blend, where she built and scaled the global marketing function to position the company as a leader in AI services. With experience spanning Oracle, Merkle, and high-growth ventures, she specializes in transforming emerging technologies into scalable, revenue-driving marketing engines. Caroline is passionate about helping enterprises operationalize AI at scale and building teams that turn bold vision into measurable growth.

Meet the Guests

Oz Dogan
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President, Americas Service and Solution Lines

Ozgur Dogan is President of Blend and a co-founder of the company, where he helps clients harness AI, data, and technology to drive measurable business outcomes. In this episode, he shares the origins of the Critical 7 framework, the role of Blend in accelerating scalable AI adoption, and why outcome-based models and digital labor are shaping the future of enterprise AI.

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